1. General
   • These Terms & Conditions govern the relationship between SA Times and the client for all services provided, including but
     not limited to tours, accommodations, transportation, and event
     management.
   • SA Times reserves the right to modify these Terms &
     Conditions at any time without prior notice. The updated Terms &
     Conditions will be posted on our website.
2. Booking and Payment
   • A non-refundable deposit of [insert percentage] is required at the time of
     booking to secure your reservation.
   • The remaining balance must be paid in full no later than [insert number]
     days prior to the start of the service.
   • Payments can be made via [insert payment methods, e.g., credit card bank transfer, etc.].
   • Late payments may result in the cancellation of your booking without refund of the deposit.
3. Cancellation Policy
   • Client-Initiated Cancellation:
     • Cancellations made [insert number] days or more before the start
       of the service will result in a loss of the deposit only.
     • Cancellations made within [insert number] days of the start of the
       service will result in the loss of [insert percentage] of the total
       payment.
     • Cancellations made within [insert number] days of the start of the
       service will result in the loss of 100% of the total payment.
   • Company-Initiated Cancellation:
     • In the unlikely event that SA Times needs to cancel your booking, a full refund will be provided, including the deposit.
4. Refund Policy
   • Refunds will only be issued according to the cancellation policy outlined
     above.
   • No refunds will be issued for services that are not utilized by the client,
     including but not limited to no-shows, early departures, or unused
     portions of the tour.
   • Any claims for refunds must be submitted in writing within [insert
     number] days of the completion of the service.
5. Changes to Bookings
   • Any changes to a booking must be requested in writing.
   • Changes made [insert number] days or more before the start of the service may be subject to a change fee.
   • Changes requested within [insert number] days of the start of the service may be treated as a cancellation and rebooking, and cancellation fees may apply.
6. Travel Insurance
   • SA Times strongly recommends that clients purchase comprehensive travel insurance that includes coverage for cancellations, medical expenses, and personal belongings.
   • SA Times is not responsible for any costs incurred by clients who fail to obtain adequate insurance coverage.
7. Liability
   • SA Times acts as an intermediary for clients with respect to
     services provided by third parties, including but not limited to transportation, accommodations, and activities.
   • SA Times is not liable for any injury, loss, damage, accident, delay, or inconvenience caused by any third party.
   • The client agrees to release SA Times from any liability for
     any loss or damage to personal property or for any personal injury or death.
8. Force Majeure
   • SA Times shall not be liable for any failure to perform its obligations under these Terms & Conditions due to circumstances beyond its control, including but not limited to natural disasters, pandemics, war, strikes, or other unforeseen events.
   • In such cases, SA Times will make every effort to offer an
     alternative solution or reschedule the service. However, any additional costs incurred will be the responsibility of the client.
9. Governing Law
   • These Terms & Conditions shall be governed by and construed in
     accordance with the laws of South Africa.
   • Any disputes arising out of or in connection with these Terms & Conditions shall be resolved through amicable negotiation or, failing that, by arbitration in South Africa.
10. Acceptance of Terms
    • By making a booking with SA Times, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions.
      

For any questions or concerns regarding these Terms & Conditions, please
contact us at Tourop2@satime.co.za.